Contents
- Introduction
- Who We Are
- Scope of This Policy
- Data We Collect
- How We Collect Data
- Why We Use Data
- Legal Basis for Processing
- Cookies and Similar Technologies
- Sharing and Disclosure
- Our Service Providers
- International Transfers
- How Long We Keep Data
- How We Protect Data
- Your Rights
- Marketing Choices
- Privacy for Children
- Third Party Content
- Changes to This Policy
- How to Contact Us
- Governing Law
1. Introduction
This Privacy Policy explains how Hefei Paikun Toys Co., Ltd., a wholesale toy house founded and operated by the developer known as PaiKun Toys, collects, uses, stores and protects information when you visit our website, send a trade enquiry or order tin clockwork toys, spring-driven novelties and party favors from our bench. We built this policy to be read plainly, without legal fog, because our buyers are working people who deserve to know exactly what happens to the details they share with us.
We treat the information of wholesale buyers, retail accounts and website visitors as a matter of trust. This policy describes the categories of data we handle, the reasons we handle them, the choices available to you and the steps we take to keep your details safe. If any part of this policy is unclear, please contact us using the details in the final section and we will explain it in ordinary language.
By using this website or sending us a trade enquiry, you acknowledge that you have read this policy and that you understand how your information is handled. If you do not agree with the practices described here, please do not use the website or submit an enquiry, though we would rather hear your concern first so we can address it directly.
2. Who We Are
Hefei Paikun Toys Co., Ltd. is a wholesale toy company that sources classic tin clockwork toys, spring-driven novelties and party favors from workshop lines and ships them to retail buyers. We are the data controller responsible for the personal information described in this policy. Our registered trade office is located at Room 1201, Tower A, Hengfeng Building, corner of Fengyang Road and Zhanxi Road, Yaohai District, Hefei, 230000, China (CN).
As the controller, we decide why and how personal information is processed in connection with our wholesale toy business. Where we engage trusted service providers, those providers process data only on our written instructions and only for the purposes we set out in this policy.
3. Scope of This Policy
This policy applies to the website operated by Hefei Paikun Toys Co., Ltd. and to the trade services we provide through it, including wholesale toy lines, OEM sample runs, quality and safety checks, packaging and cartons, trade show orders and retail account support. It covers information collected through our web pages, our contact form, our email correspondence and our telephone line.
This policy does not apply to third party websites that we may link to, nor to the independent practices of forwarders, customs brokers or marketplaces that a buyer might choose to use. We encourage you to read the privacy notices of any third party service before sharing information with it.
4. Data We Collect
We collect several categories of information in the course of running a wholesale toy business. The categories depend on how you interact with us, and we only collect what we genuinely need to answer your enquiry, fill your order or improve our service.
Information you give us
- Your name and the name of the business you represent.
- Your email address, telephone number and, where relevant, a messaging handle.
- Your shipping address, billing address and delivery contact details.
- The content of messages, enquiries and order instructions you send to us.
- Order history, product preferences, requested quantities and target retail prices.
- Any artwork, labels or brand material you ask us to print on retail packaging.
Information we collect automatically
- Technical data such as browser type, device type and screen size.
- Usage data such as the pages you view and the time you spend on them.
- An approximate location derived from your network address for security purposes.
Information from partners
- Confirmation details from payment providers that a deposit has been received.
- Shipping updates from forwarders that relate to an order you placed with us.
5. How We Collect Data
Most of the information we hold comes directly from you. You provide it when you send a trade enquiry through our contact form, when you write to billing@paikuntoys.lat, when you call +19289855871, or when you place and confirm an order with our team.
A smaller part of the information is collected automatically as you browse. Our web server records basic request data so that we can keep the site available and detect unusual activity. We do not attempt to identify individual visitors from this technical data unless a security concern requires it.
We may also receive information about an order from a payment provider or a forwarder. That information is limited to what is necessary to confirm payment, clear customs or deliver your cartons.
6. Why We Use Data
We use personal information for the following purposes, each tied to a real business need in the wholesale toy trade.
- To answer trade enquiries and prepare stock and price quotations.
- To build and deliver OEM samples and full production runs.
- To process deposits, issue invoices and keep accurate accounting records.
- To pack, label and ship cartons and to share tracking with the buyer.
- To provide retail account support, including reorder reminders and mixed carton suggestions.
- To keep the website secure and to diagnose technical problems.
- To meet legal obligations such as tax, customs and trade record keeping.
- To improve our catalogue, our bench process and our service quality.
We do not sell personal information. We do not rent buyer lists. We do not use your data to build advertising profiles about you across unrelated websites.
7. Legal Basis for Processing
Where the law requires us to identify a legal basis, we rely on the following grounds. First, we process data to perform a contract or to take steps at your request before a contract, which covers quotations, sample runs, orders, packing and delivery. Second, we process data to comply with legal obligations, such as tax and customs rules. Third, we process data for our legitimate interests in running and improving a wholesale toy business, provided those interests are not overridden by your rights. Fourth, where we send optional marketing, we rely on your consent, which you may withdraw at any time.
Where we rely on legitimate interests, we have weighed the benefit to our business against the impact on you and have concluded that the processing is proportionate and limited to what a buyer would reasonably expect from a trade supplier.
10. Our Service Providers
We work with a small set of service providers who help us operate. These include our email host, our website host, our payment provider, our forwarders and our accounting advisers. Each provider processes data only on our instructions and only for the purpose for which it was engaged.
Before engaging a provider we consider the sensitivity of the data involved and the safeguards the provider offers. We favour providers who store data securely, limit access to authorised staff and agree to delete data when our relationship ends. We do not permit any provider to use buyer information for its own marketing.
11. International Transfers
We are based in Hefei, China, and many of our buyers are located in other countries. As a result, personal information that you send to us will be transferred to and processed in China. When we or our providers transfer data internationally, we take steps to ensure that the transfer is lawful and that your information remains protected.
Those steps may include contractual commitments that require the receiving party to apply data protection standards consistent with this policy, or reliance on a lawful transfer mechanism recognised by the relevant authority. If you have questions about where your data is processed, please contact us and we will explain the route.
12. How Long We Keep Data
We keep personal information only for as long as we need it for the purpose for which it was collected, plus any period required by law. Trade enquiry records are kept while a relationship is active and for a reasonable period afterwards so that we can answer follow up questions and honour warranty expectations.
Order, invoice and customs records are kept for the period required by tax and trade law in the relevant jurisdictions. Sample run records and batch sheets are kept so that a later reorder can be matched to the approved piece. When a retention period ends, we delete or anonymise the information in a safe manner.
13. How We Protect Data
We apply technical and organisational measures to protect personal information against loss, misuse, unauthorised access and alteration. These measures include limiting access to buyer data to the staff who need it, using protected connections for our website, and keeping our systems and accounts under regular review.
Our bench process also limits risk. Payment confirmations are handled through a payment provider rather than stored on our own systems, and packaging artwork is shared only with the person who prints it. No method of transmission or storage is perfectly secure, but we work to keep our safeguards appropriate to the sensitivity of the data we hold.
If a security incident ever affects your information, we will investigate promptly and notify you and any relevant authority as required by applicable law.
14. Your Rights
Depending on where you live, you may have rights over the personal information we hold about you. These rights commonly include the right to be informed, the right of access, the right to correction, the right to erasure, the right to restrict processing, the right to object and the right to data portability.
You also have the right not to be subject to a decision based solely on automated processing that produces legal or similarly significant effects. We do not make such decisions about our buyers. To exercise a right, contact us using the details in the final section and describe what you would like us to do.
We will respond within the time required by applicable law, and we will not charge a fee unless a request is clearly unfounded or excessive. If we cannot fulfil a request, we will explain why and tell you what options remain available.
15. Marketing Choices
We send occasional trade updates to buyers who have asked to receive them. These updates may announce new tin clockwork toys, spring novelty lines, sample run openings or seasonal pre-order windows. We do not send marketing to people who have not shown an interest in our trade services.
Every marketing message includes a way to stop receiving future messages. You can also contact us at any time to change your preferences or to be removed from a list. Even if you opt out of marketing, we will still send transactional messages that are necessary to fulfil an order you have placed.
16. Privacy for Children
This website and our trade services are intended for business buyers, not for children. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us and we will take steps to delete it promptly.
Our toy products may be sold to retailers who serve family customers, but the website itself is a business channel. It is not directed at children and it does not invite them to submit information of any kind.
17. Third Party Content
Our website may occasionally link to third party pages, such as a forwarder tracking page or a trade fair listing. We do not control those pages and we are not responsible for the way they handle personal information. Any link is provided for convenience, and visiting it is subject to the privacy notice of the destination site.
We do not embed third party advertising or social media trackers on our pages. If this ever changes, we will update this policy and describe the tools and the choices that apply to them.
18. Changes to This Policy
We may update this policy from time to time to reflect changes in our practices, our services or the law. When we make a material change, we will revise the date at the top of the page and, where appropriate, provide a more prominent notice on the website.
We encourage you to review this policy periodically so that you remain aware of how your information is handled. Continued use of the website after an update means that you accept the revised policy, to the extent permitted by law.
19. How to Contact Us
If you have a question about this policy, or if you wish to exercise a right, please contact Hefei Paikun Toys Co., Ltd. using any of the following details. Our team reads every message and will respond as quickly as we can.
- Email: billing@paikuntoys.lat
- Phone: +19289855871
- Post: Room 1201, Tower A, Hengfeng Building, corner of Fengyang Road and Zhanxi Road, Yaohai District, Hefei, 230000, China (CN)
Please include enough detail for us to understand your request, such as the email address you used when contacting us and the nature of the information concerned. We may ask for proof of identity before acting on a request, so that we do not disclose data to the wrong person.
20. Governing Law
This policy is governed by the laws applicable to Hefei Paikun Toys Co., Ltd. in the place of its establishment, without regard to conflict of law rules. If a dispute arises in connection with this policy, the parties will first attempt to resolve it through good faith discussion, and only then through the courts or authorities that have proper jurisdiction.
If any provision of this policy is found to be invalid or unenforceable, the remaining provisions will continue in effect. Our failure to enforce a provision is not a waiver of that provision. This policy is the complete statement of our privacy practices for this website, and it replaces any earlier version.